A personal number pretending to be a business
No verified profile and no trust signal, and a real risk of the number being banned for automated behaviour the platform was not built to detect.
WHATSAPP · BUSINESS API
WhatsApp bots, built on the official Business API
WhatsApp is where the conversation already happens. A verified business profile, a native catalogue, and order updates that land in the same thread the enquiry started in, instead of a link to somewhere else.
The Business API is WhatsApp's official, verified channel for running a business account at scale, separate from the regular consumer app. A build here runs on that official infrastructure, the same we use to run our own support, not a scraped integration that risks the number being banned the moment WhatsApp detects automated behaviour it was never told about.
WHAT ACTUALLY BREAKS
What breaks on WhatsApp specifically
Four problems specific to this channel, not generic bot complaints with the word WhatsApp swapped in.
A catalogue customers have to leave the chat to see
WhatsApp has its own native catalogue. Sending customers to a separate website defeats the point of being in the app at all.
Order status that never reaches the thread
A customer who has to check a separate tracking page has already had a worse experience than the order itself.
No path to a human when the bot cannot help
A conversation that dead-ends instead of handing over, with the full history intact, is worse than no bot at all.
WHAT WE BUILD
What we build for WhatsApp
Four capabilities, sharing one data model rather than four separate tools stitched together after the fact.
- WhatsApp Business API integration, verified profile
- Catalogue browsing inside the chat
- Order status and booking updates
- Handover to a human operator
PROOF
We answer our own support this way
Not a demo. The exact number every visitor to this site can message right now.
WhatsApp Business API
The official channel, not a scraped integration that breaks the moment a policy changes.
Message it now. The response is routed the same way a client’s bot would route an enquiry.
Open WhatsApp See our own support channels
The same infrastructure, used on ourselves first.
WHAT IT COSTS
What a WhatsApp bot costs
A range, not a fixed price, because how many flows it handles moves the number.
Third-party services, including WhatsApp Business API fees, are billed at cost. We do not mark up other people's software.
5,500–36,700 $1,500–10,000 €1,321–8,807
Usually toward the lower end for a single-purpose bot.
Days, not weeks
One channel, one or two jobs, shipped fast.
You own it
Code and integration, from handover.
STRAIGHT ANSWERS
Questions about WhatsApp bots
The ones that come up on almost every call before a first message goes live.
The Business API is the official, verified way to run WhatsApp at scale, with a confirmed business profile customers can trust. A scraped integration built on the regular app can get the number banned the moment WhatsApp detects automated behaviour, which is why we build on the official channel rather than around it.
Yes. WhatsApp's own catalogue feature sits inside the chat, so a customer sees products, prices and availability without switching to a website or an app. It is the same conversation the enquiry started in, not a handoff that loses them.
Yes. Order status updates and booking confirmations push directly into the same thread, and the bot handles both without a person until the conversation actually needs one. Handover happens the moment it does, with the full history intact for whoever picks it up.
Between
Send us your website address. We will tell you what is wrong with it.
A technical review covers speed, security, how search engines see your site, and what your current setup really costs each year. Two days, no charge, no obligation, and you keep the report whether or not you hire us.
WhatsApp sits alongside Telegram as the two channels we build bots for, each with its own page since the two work differently.