hello@gigagrams.com
Anything that is not clearly a new project or a partnership enquiry. Support and general questions land here.
CONTACT · DUBAI AND NEW JERSEY
Every way to reach us, and what each one is for
No ticket system, no sales gate, and no form that disappears into a queue. Three email addresses split by purpose, one WhatsApp number, and a published hours table so you know when to expect a reply.
If you would rather answer a few short questions and get a written brief back instead of writing a message from scratch, start here.
THREE ADDRESSES, THREE PURPOSES
What each email address is for
Write to the one that matches what you need. Anything sent to the wrong one still gets forwarded, it just takes a little longer.
build@gigagrams.com
New project enquiries, quotes, and anything about a build already in progress. The address behind every build CTA on this site.
partners@gigagrams.com
White label territory requests and anything about licensing a platform under your own brand.
WHEN TO EXPECT A REPLY
Published hours, not a vague promise
Critical incidents are handled around the clock on an active Assurance care plan. Everything else runs to the hours below.
| Line | Hours |
|---|---|
| Business hours | 10:00–19:00, Gulf Standard Time (UTC+4) |
| Support hours | 09:00–20:00, Gulf Standard Time (UTC+4) |
| Critical incidents | 24/7, on an active Assurance care plan |
WHATSAPP AND TELEGRAM
Same number, either app
One number answers both. Use whichever you already have open.
Opens a chat directly. The fastest channel during support and running-project hours.
Open WhatsAppTelegram
Same team, same reply time. [TBC: owner to set a Telegram username]
OFFICES
Two offices, one primarily serving group projects
The Dubai office runs client work day to day. The US office exists for the group, and takes outside client work on request rather than seeking it.
Marina Plaza, Office 2502B
Dubai Marina, Dubai, UAE. The primary office, running day-to-day client delivery.
345 Deerfield Rd
Morganville, NJ 07751, USA. Primarily serves group projects in the US. Client work is taken there on request, not actively sought.
Office planned for 2027
Not open yet. Details will be published here once the office is operating.
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