People write the brief
A brief written by AI often describes steps that differ from how people work in real life. We have seen such briefs lead to failed projects. This is a check of facts, not a rule against AI.
COMPANY · OUR APPROACH
Our approach: the Gigagrams software development process
Updated
One process for every website and platform we build in Dubai and the United States. Built for people, at enterprise and professional level.
01
Your answers
People write the brief
Built from your own answers, one question at a time. Not written by AI.
02
Signed by both
The project passport
One card per question. Both sides sign off on the same text.
03
3 rounds per
milestone
Staging, with your comments
A private copy of the site. Comment on any part of a page.
milestone
04
Score with date
and method
Stress tests
Speed, enterprise cybersecurity, function, QA and UX/UI.
and method
05
You own it
from day one
Launch
The work goes live after your review and the tests.
from day one
06
90 days
Care
Defects in our work fixed at our cost, then a care plan.
STEPS 01 AND 02
The brief comes from your answers
So we build the brief from the client's own answers, one question at a time. The answers become the brief, and both sides sign off on the same text.
One question, one card
Each question sits on its own card. The client answers one card, then the next. Nobody has to guess what a long document meant.
BEFORE THE BUILD
We start from the problem
We do not look at other companies' platforms while we design a new one. This way, we copy nothing, even by accident.
- We study the pains of the people who will use the platform.
- We study what would be useful to them.
- We define every step and write down why it is needed.
- Only before the build do we compare with other products, to test our steps against real use.
ON EVERY PROJECT
Three rules, none of them optional
Three rules apply to every Gigagrams project.
The fewest steps
Each task takes the fewest steps a person needs.
Nothing unused stays
No unused code, accounts or data stay in a system.
No standing access
Nobody gets standing access, including us. Access ends when the work ends.
STEP 03 · STAGING
You review the work on a staging address
A staging address is a private copy of the site that only the client and the team can open. The client can comment on any part of a page, from a phone, a tablet or a computer.
- 3review rounds per milestone
- Contractthe limit is agreed in advance and written into it
STEP 04 · TESTS
Nothing ships untested
Every Gigagrams platform passes several kinds of stress tests before it goes live.
- Speed
- Enterprise cybersecurity
- Function
- Quality assurance (QA)
- User experience and interface (UX/UI)
We publish a score only with its date and method. For example, the Panda ELD site scored 99 out of 100 for speed on 27 September 2026. Its score today, from our daily run:
Speed 100 desktop 98 phone Measured without a CDN · Google PageSpeed Insights,Not fixed numbers: every site is re-measured each day with Google PageSpeed Insights, phone and desktop, and our Command Centre watches the results.
AI AND ENTERPRISE CYBERSECURITY
One approach, for clients and for ourselves
We practise it every day on our own systems.
Where AI works
The client decides where AI works in their project, and can turn it off. We run our own systems by the same rule.
No training on it
A model built for a client belongs to that client alone. It is never trained on another client’s data.
Or a question
Our AI gives an answer only when the answer is verified. Otherwise it asks a question. People confirm each action.
Threat detection
Runtime threat detection at system level watches what runs inside a system while it runs.
Our own AI Console
We built our own AI Console for our own work. We built it only after we studied in depth how such systems work. Access for clients may open later.
Planned | SOC 2 · ISO/IEC 27001 | We build to these controls; each client certifies its own system. |
|---|---|
| ISO/IEC 42001 | AI work is built against these controls, self-assessed. |
| NIST CSF | Tier 3 (Repeatable), self-assessed. Target: Tier 4 (Adaptive). |
| Our own site | Zero trackers and no Google Analytics. We count visits on our own server, as numbers only, with no names. |
We never claim that a system is safe from all attacks. No such system exists. We publish measures instead.How we secure systems
FAIR PRICES, FAIR COMPETITION
Never a price below cost
We believe healthy competition moves an industry forward.
Gigagrams never sets a price below cost to push other companies out. Our charter and our internal rules forbid it. We do not build tools or platforms made for that purpose.
When one of our prices is low, the reason is research, efficient work and a cost we have calculated. If a platform of ours starts to look like price-cutting, we change its course.
STEPS 05 AND 06
After launch
Defects fixed at our cost
Defects in our own work are fixed at our cost for 90 days after launch. After that, a care plan covers the work.
The old site stays ready
When we rebuild a site, the old site stays ready to restore for 30 days after the switch.
You own everything
You own everything from day one.
STRAIGHT ANSWERS
Questions about our approach
No, Gigagrams builds every brief from answers that people give. A brief written by AI often describes steps that differ from how people work in real life. We have seen such briefs lead to failed projects. You can still use AI for your own notes. We then ask you one question at a time, and your answers become the project passport.
No, Gigagrams does not train AI on client data. A model built for a client belongs to that client alone. It is never trained on another client's data. The client also decides where AI works in their project and can turn it off. We run our own systems by the same rule.
Yes, Gigagrams builds to SOC 2 and ISO/IEC 27001 controls; each client certifies its own system. Gigagrams does not issue a certificate for a client's system. AI work is built against ISO/IEC 42001 controls, self-assessed. Our security practice is self-assessed at NIST CSF Tier 3, with Tier 4 as the target.
You review it on a private staging address that only you and our team can open. You can comment on any part of any page, from a phone, a tablet or a computer. Each milestone has up to three review rounds. The limit is agreed in advance and written into your contract.
Start with the first question.
We ask one question at a time, and your answers become the project passport.