Free text where structured buttons would work
Inline keyboards exist for a reason. A bot that makes someone type an answer it then has to guess at is worse than one that just asks.
TELEGRAM · CHANNELS, GROUPS AND BOTS
Telegram bots, built on the Bot API
Telegram is not just another messaging app. Channels for broadcast, groups for community, inline keyboards, buttons attached to a message so a customer taps a choice instead of typing free text, and payments that never leave the conversation.
The Bot API is Telegram's own official interface for building automated accounts, open and free to use rather than gated behind a business approval process. A build here runs on that API directly, using the interaction patterns the platform was actually built for rather than treating it like a second WhatsApp.
WHAT ACTUALLY BREAKS
What breaks on Telegram specifically
Four problems specific to this platform, not generic bot complaints with the word Telegram swapped in.
No channel for what should be broadcast
Sending the same announcement as an individual message to everyone is the wrong tool when a channel does it once, to a whole subscriber list.
No presence where the community already is
A group is where coordination actually happens for a lot of audiences. Not being there is not neutral, it is absent.
Payment sent outside the conversation
Telegram supports payment inside the chat. Redirecting to an external page is an extra step that loses people who were already committed.
WHAT WE BUILD
What we build for Telegram
Four capabilities, sharing one data model rather than four separate tools stitched together after the fact.
- Channels for one-to-many broadcast
- Groups for community and coordination
- Inline keyboards for structured interaction
- Payments handled inside the conversation
PROOF
We answer our own support this way
Not a demo. The exact number every visitor to this site can message right now.
Telegram's Bot API
The open, official API, not a workaround built around platform limitations.
Telegram
Message us on Telegram and the reply comes back on the same app. [TBC: owner to set a Telegram username]
See our own support channels
The same infrastructure, used on ourselves first.
WHAT IT COSTS
What a Telegram bot costs
A range, not a fixed price, because how many flows it handles moves the number.
Third-party services are billed at cost. We do not mark up other people's software.
5,500–36,700 $1,500–10,000 €1,321–8,807
Usually toward the lower end for a single-purpose bot.
Days, not weeks
One channel, one or two jobs, shipped fast.
You own it
Code and integration, from handover.
STRAIGHT ANSWERS
Questions about Telegram bots
The ones that come up on almost every call before a first message goes live.
A channel broadcasts one-to-many, for announcements and updates nobody needs to reply to. A group is many-to-many, for a community that talks to each other. A bot is the automated layer that can operate inside either, or answer someone directly, and the three are usually combined rather than chosen from.
Structured buttons that appear inside the chat itself, so a customer taps an option instead of typing a free-text answer a bot then has to interpret. It is faster, harder to get wrong, and it is a Telegram-specific interaction pattern we build around rather than working against.
Yes. Telegram has its own payment flow built into the conversation, so a customer can pay without leaving the chat or being redirected to a separate checkout page. It connects to the same payment infrastructure everything else we build uses.
Between
Send us your website address. We will tell you what is wrong with it.
A technical review covers speed, security, how search engines see your site, and what your current setup really costs each year. Two days, no charge, no obligation, and you keep the report whether or not you hire us.
Telegram sits alongside WhatsApp as the two channels we build bots for, each with its own page since the two work differently.