Fraud screening tuned for a lower basket size
Default checkout protection was not built around the chargeback exposure a high-value jewellery order carries.
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How we work
Rebuild
FROM SHOPIFY · JEWELLERY AND WATCHES
Shopify prices are static per variant by default, and an item priced against a daily gold or silver rate needs a sync mechanism to stay accurate, or the listed price is simply wrong within a day. Certification and authenticity documents have no native place to attach to a specific, one-of-a-kind piece, and basket sizes in this category carry a fraud exposure the default checkout was not tuned for.
WHAT ACTUALLY BREAKS
Pricing accuracy, certification and fraud exposure, not generic ecommerce complaints.
Default checkout protection was not built around the chargeback exposure a high-value jewellery order carries.
A diamond certificate or authentication document has no native place to attach to a specific, one-of-a-kind piece.
Line-item properties can capture custom text, but getting it reliably to production usually needs work nobody has done.
A static variant price cannot represent an item priced against a daily metal rate without a sync mechanism updating it.
High-value international shipments need documentation captured at the point of sale, which the default checkout does not prompt for.
WHAT CARRIES ACROSS
Content and structure are separate problems, migrated separately.
Every product and its provenance detail carries across intact. What does not carry across is how pricing and documentation were handled: static, staling prices and disconnected certificates are rebuilt into metal-price-linked pricing and per-item authenticity documentation.
WHAT IT COSTS
A range, not a fixed price, because customisation and certification volume move the number.
Depending on customisation and certification volume.
From brief to launch.
The most consequential number to get wrong in a basket this size.
HOW IT RUNS
Pricing accuracy and certification handling audited first, since that is where the actual risk sits.
We check whether checkout protection matches the actual basket size, and how certification documents are currently attached to items.
Every product page is mapped against Search Console, so ranking is not lost in the move.
Metal-price pricing updates automatically, certificates attach per item, and engraving or sizing data reaches production reliably.
Every product URL redirected to its new address, with Search Console watched daily for the first two weeks after launch.
STRAIGHT ANSWERS
The ones that come up before anyone signs anything.
Basket sizes in jewellery and watches carry materially higher chargeback exposure than most ecommerce categories, and the default fraud tools were tuned for a general store, not for orders where a single chargeback can be a significant loss.
Shopify's product model has no native way to attach a certificate to a specific, one-of-a-kind item. Without deliberate setup, provenance documentation sits disconnected from the product it actually belongs to.
Shopify prices are static per variant by default. An item priced against a daily gold or silver rate needs a pricing-sync mechanism pulling that rate and updating the price, or the listed price is wrong within a day.
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